General Terms and Conditions

General Terms and Conditions (GTC)

Cheressi Concepts e.K., Owner: Chris Moufarrej, Elisabethstr. 17, 40880 Ratingen, Germany (hereinafter referred to as "FROOD", "we", "us", or "our").

Last updated: July 2026

Section 1 – Scope

These General Terms and Conditions apply to all orders placed through the online shop shop.frood100.com.

Section 2 – Conclusion of the Contract

The presentation of products in our online shop does not constitute a legally binding offer but rather an invitation to place an order.

By submitting an order via the button indicating that the order is subject to payment, the customer makes a binding offer to enter into a purchase contract.

The contract is concluded upon receipt of the order confirmation by email, or at the latest upon delivery of the goods.

The contract language is German.

Section 3 – Prices and Payment

All prices are stated in Euro (€) and include the applicable statutory value-added tax (VAT), plus any applicable shipping costs.

The payment methods available during the checkout process apply, including but not limited to:

  • Credit Card

  • PayPal

  • Klarna

  • Apple Pay

  • Google Pay

  • Shop Pay

The purchase price is due upon conclusion of the contract.

Section 4 – Delivery

We deliver within Germany and to the countries available for selection during the checkout process.

Further details regarding shipping costs and delivery times can be found in our Shipping & Delivery information.

Section 5 – Retention of Title

The goods remain our property until full payment has been received.

Section 6 – Right of Withdrawal

Consumers are entitled to the statutory right of withdrawal.

Details can be found in our Cancellation Policy.

Section 7 – Warranty

The statutory warranty rights apply.

For food products, please observe the best before date printed on the packaging.

Section 8 – Liability

We shall be liable without limitation for damages resulting from injury to life, body, or health, as well as for damages caused intentionally or through gross negligence.

In all other cases, we shall only be liable for breaches of essential contractual obligations (cardinal obligations). In such cases, liability is limited to the typical and foreseeable damage arising from the contract.

Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.

Section 9 – Consumer Dispute Resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Section 10 – Final Provisions

The laws of the Federal Republic of Germany shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

If the customer is a consumer, this choice of law shall apply only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence.